Frequently asked questions
How Six Star Heating & Cooling works with homeowners and businesses across the Pittsburgh region—clear answers, same standards we bring on every job.
Straight answers, no runaround
Pittsburgh-area heating and cooling, explained clearly—what we install, how scheduling works, and what you can expect from our crew.
We serve Carnegie, PA and communities throughout the greater Pittsburgh area. If you’re unsure whether you’re in our service area, call us—we’ll confirm quickly.
Yes — free, no-obligation estimates on system replacements and larger projects (new installs, major repairs, and upgrades). We also offer a free second opinion on another company’s written replacement quote. A diagnostic service call to pinpoint a problem on an existing system is a paid visit quoted upfront before work begins, unless a current promo (such as a Star Maintenance Agreement first-visit bonus or new-customer diagnostic discount) explicitly applies.
We service all major manufacturers — including York, Bryant, Carrier, Trane, Lennox, Rheem, Ruud, Goodman, Amana, Mitsubishi, Daikin, Fujitsu, Bosch, American Standard, Heil, and Payne. For installations, we’re a YORK® Certified Comfort Expert dealer, with factory-backed equipment selected for reliability and efficiency in our climate.
Call (412) 880-7827 or use our contact form. We’ll find a time that fits your schedule and confirm what to expect before we arrive.
It’s our preventative-care membership: scheduled tune-ups, member pricing on repairs, and priority dispatch. Full details and enrollment are on our maintenance plan page.
Yes. Six Star Heating & Cooling is a Pennsylvania Home Improvement Contractor (HIC) registered and insured company. Our technicians are factory-trained on the systems we install and service, with EPA certification for refrigerant work and NATE-certified technicians on staff.
Yes — call by 11:00 AM for guaranteed same-day service. Reach out before our morning cutoff and we’ll have a technician at your door by the end of the day. We don’t advertise true 24/7 service, but after-hours emergency help is available for existing customers when technician availability permits.
We accept cash, check, and credit card — and offer financing through Synchrony on qualifying projects, including 0% interest plans on approved credit. Card payments are processed by PCI-compliant providers; we never collect card numbers on this website.
Yes. Bring another company’s written bid — we’ll review scope and pricing honestly with no pressure. Start at our free second opinion page or call (412) 880-7827.
Still have questions?
Talk with our team—we'll point you in the right direction.
No pressure, no jargon—just honest guidance on what makes sense for your home.