Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Last updated: July 2026
Six Star Heating & Cooling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Service address and property details
- Service history and maintenance records
- Communications and correspondence with our team
We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and pages visited — subject to your cookie preferences for optional analytics.
How We Use Your Information
We use the information we collect to:
- Provide, schedule, and complete service requests
- Respond to inquiries and provide customer support
- Send service reminders and maintenance notifications
- Improve our services and website experience
- Comply with legal obligations
Payment Card Data & PCI
This website does not collect, store, process, or transmit payment card numbers. There are no card-entry fields on our forms. Any payments or financing are completed on third-party providers' secure, PCI-DSS-compliant systems under their terms — cardholder data never touches this static site.
Do not submit credit card numbers, CVV codes, bank account numbers, or payment credentials through our contact forms, schedule forms, email, or file attachments.
Information Sharing
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may share information with trusted service providers who assist us in operating our business (for example scheduling or communication tools) and who are obligated to protect your data. We may also disclose information when required by law or to protect our rights and safety. See Your Privacy Choices.
Data Security
We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking
We use strictly necessary cookies to keep the site working (security, spam protection, remembering your consent choice). Optional analytics cookies stay off unless you accept them. Preferences are stored in this browser with a policy version and decision date so we can re-prompt after material changes.
We honor Global Privacy Control (GPC) signals as an opt-out of optional analytics. You can reopen controls anytime:
Analytics & Advertising Tools We Use
When you allow optional analytics cookies, this website may use the following third-party tools. We name only the categories actually in use on this site:
- Google Analytics 4 (GA4) — aggregate traffic and page-performance measurement.
- Google Tag Manager (GTM) — loads and governs the tags above under Google Consent Mode v2.
- A call-tracking service — used to attribute phone leads to the page or campaign that produced them.
These run under Google Consent Mode v2. While optional analytics are denied — by default in the EEA, the UK, and Switzerland, or after you reject optional cookies or send a Global Privacy Control signal — Google tags fall back to cookieless, aggregated modeling and do not store advertising identifiers. We do not sell your personal information and do not use these tools for cross-context behavioral advertising.
Your California Privacy Rights — Do Not Sell or Share My Personal Information
Six Star Heating & Cooling does not sell your personal information and does not "share" it for cross-context behavioral advertising (targeted advertising), as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). We do not use sensitive personal information collected through this website to infer characteristics about you.
Depending on your state — including California (CCPA/CPRA) and other states with comparable laws — you may have the right to:
- Know and access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information
- Opt out of targeted advertising
- Limit the use of sensitive personal information where applicable
- Not be discriminated against for exercising any of these privacy rights
How to opt out or exercise your rights
- Use the on-site cookie controls to reject optional analytics cookies at any time (button below, or the "Cookie preferences" link in the footer).
- Turn on Global Privacy Control (GPC) in your browser or extension. We treat a GPC signal as a valid request to opt out of the sale or sharing of personal information and apply it automatically, without requiring you to submit a separate request.
- Email, call, or use our contact page (details below) to submit a know, delete, correct, or opt-out request. We will not discriminate against you for exercising any privacy right.
These controls apply to the browser and device you are using, so set your choice on each device or enable GPC browser-wide. You can also review the dedicated Your Privacy Choices page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Six Star Heating & Cooling
Email: [email protected]
Phone: (412) 880-7827