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Glossary

Block-hour agreement

A commercial arrangement where a facility reserves or contracts for a block of technician hours for ongoing HVAC maintenance, follow-up diagnostics, and planned service — creating continuity instead of pure break-fix dispatching.

Pittsburgh note

Six Star offers commercial HVAC support including block-hour style partnerships for property managers and facilities teams across Greater Pittsburgh.

What block hours are not

They are not unlimited emergency labor and not a residential maintenance-plan rename. They work when hours are tied to real recurring tasks and documentation.

When facilities teams benefit

Buildings with repeated rooftop, controls, or comfort issues often need continuity and prioritization as much as raw speed. Block hours can buy that operating rhythm.

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